Project Background

Before the Verkada 3.0 redesign, security alerts—such as motion detection, door tampering, and vape detection—were scattered across individual product pages, making it difficult for users to get a clear, comprehensive view of incidents. The new Alerts Page consolidates all alerts into a single, intuitive hub, improving visibility, streamlining investigations, and reducing cognitive load.
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As a Product Designer, I ensured a seamless migration to the unified Alerts Page by maintaining design consistency, optimizing for mobile usability, and enhancing the overall user experience.

Key Problems

🔹 Inconsistent Design Patterns

Each product had its own unique alert design

🔹 Mobile responsiveness

Some designs were not optimized for mobile users, impacting usability on smaller screens.

🔹 Lack of Contextual Information

Alerts often lacked the necessary details for users to assess urgency and take action.

Goals

🎯 Create a consistent design for all alerts while meeting the product specific priorities.
🎯 Ensure full responsiveness and usability on mobile devices.
🎯 Provide clear, contextual details to help users taking next steps.

What's important to know from alert?

1. What happened?

Example: Air quality sensor detected Vape

2. Where did it happen?

Today at 12:30PM

3. When did it happen?

Summer green high school, 3rd floor, girls bathroom

4. Why & Who?

Video footage for investigation and faces detected nearby cameras prior to event would be helpful investigation

Final Design

Outcome

✅ Consistent layout for all alert types
✅ Improved Contextual information and support for taking further actions
✅ Mobile experience optimized

Security Alert Mobile Design